My Account

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Do I have an online account?

If you have ever placed an order with the Great Courses and provided an email address to us, you have an online account and password. If you cannot locate your password, click here to recover it. If you’ve forgotten your e-mail address, please contact us with the information provided at the right and a customer service agent will assist you.


Why do I need an account?

Your account gives you access to many free benefits, including free online lectures, course starter materials, professor-recommended links, and the ability to stream select purchases to your computer or mobile device. You also have access to your order history and billing/shipping information for quick ordering. You can manage your account information by visiting My Account.


What Do I Do If I've Forgotten My Password or email Address?

If you've forgotten your password or email address, please contact us. One of our friendly and knowledgeable Customer Care Representatives will simply ask you to verify some information for your security and then help with your login information.


What If I Can't Log In After Changing My Email Address?

For security reasons, you can update your email address online only if you remember your old email address and password. Once you log in using your old email address and password, you can specify a new email address and/or a new password.